I keep business IT
secure and running.

A client’s employee scanned a malicious QR code that had slipped past the email filter, giving an attacker access to their mailbox.

Reviewing the logs, I found the attacker had sent payment requests to the client’s billing team and created a mailbox rule to hide the replies. I contained the compromise the same day and worked with the bank to recall the wire.

To close the gap, I added QR-code scanning to the email filter. MFA was already enforced, so in Microsoft Entra ID I disabled the specific MFA method the attacker had exploited for all 100+ mailboxes.

I designed and set up a mesh network from scratch, with office staff and guests on separate VLANs and client isolation enabled for guest devices.

I also helped set up a new CCTV security system and completed five computer migrations, moving users to new workstations while preserving their data and applications. I continue to provide on-site and remote support for office users.

I managed the entire transition from a PBX system with VoIP handsets to a TPx softphone solution.

The setup let employees keep using their existing VoIP handsets, use the softphone software on their computers, or use both.

I built custom JavaScript tools that automated how auto loan companies categorized applicants and reviewed incoming applications.

The scripts parsed data from credit reporting agencies, including Equifax, and organized applicants using variables such as credit scores and outstanding debts. I worked closely with managers to fine-tune the rules around the factors they considered most important.